My annual award for crap service-Ticket Master.
Moderator: StanInBlack
My annual award for crap service-Ticket Master.
Ok my annual award for crap service of the legal kind goes to Ticket Master.A few weeks ago I tried to find the cheapest ticket price for Hugh & JCC at Manchester Ritz.
I found Ticket Master was a bit cheaper than Ticket Web even though it's the same company.I booked a ticket,had confirmation of transaction etc.I wen't for the fast ticket
option Ie:You print it yourself.So I booked in to my account tried to print ticket,it came up with an error message,"Please contact Customer Service" about your booking.
So on Saturday I rang Ticket Master,after 20 mins listening to some wimpy warbling music on hold,I eventually spoke to a human being,i told him the problem,he said
he would email me the link,well what a surprise no email from Ticket Master and no email.So today another 20 minute call or longer,I spoke to another human being?
I told him the problem,he said he would send a link so I could print the ticket off,surprise surprise,no email or ticket link.Really pissed off by this crap service,wish
i'd of opted for postal delivery? But I thought the fast Ticket option was safer Ie: not getting lost in the post.Pissed of in the Shires.
I found Ticket Master was a bit cheaper than Ticket Web even though it's the same company.I booked a ticket,had confirmation of transaction etc.I wen't for the fast ticket
option Ie:You print it yourself.So I booked in to my account tried to print ticket,it came up with an error message,"Please contact Customer Service" about your booking.
So on Saturday I rang Ticket Master,after 20 mins listening to some wimpy warbling music on hold,I eventually spoke to a human being,i told him the problem,he said
he would email me the link,well what a surprise no email from Ticket Master and no email.So today another 20 minute call or longer,I spoke to another human being?
I told him the problem,he said he would send a link so I could print the ticket off,surprise surprise,no email or ticket link.Really pissed off by this crap service,wish
i'd of opted for postal delivery? But I thought the fast Ticket option was safer Ie: not getting lost in the post.Pissed of in the Shires.
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Re: My annual award for crap service-Ticket Master.
I think going to see Hugh these days is the main problem - fucking awful !
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- MiB81
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Re: My annual award for crap service-Ticket Master.
Who won last year?
...I'm making lists of all the people I love,
and all the cunts that should fuck off...
and all the cunts that should fuck off...
Re: My annual award for crap service-Ticket Master.
Trivago for having fake Hotel sites.MiB81 wrote:Who won last year?
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Re: My annual award for crap service-Ticket Master.
Ah, ok, cool.Greatkudu wrote:Trivago for having fake Hotel sites.MiB81 wrote:Who won last year?
Keep up the good work.
And you're right about Ticket Master- a crap company, all told.
...I'm making lists of all the people I love,
and all the cunts that should fuck off...
and all the cunts that should fuck off...
Re: My annual award for crap service-Ticket Master.
Amazed you even got to speak to a human!
I've got some chloroform and handcuffs, just for you.
Re: My annual award for crap service-Ticket Master.
I'm a very nice person? I will give you a second chance if you fuck up,but after that I will come at you like a Male Lion in The Serengeti metaphorically speaking and meaning when I getMiB81 wrote:Ah, ok, cool.Greatkudu wrote:Trivago for having fake Hotel sites.MiB81 wrote:Who won last year?
Keep up the good work.
And you're right about Ticket Master- a crap company, all told.
shit service,ie:my money has been taken and I don't have the goods.So my latest sorry tale of the woefully inept (and that's being kind) Ticket Master or should rename them Ticket fraudster?
This morning another 20 min call listening to wimpy warbling music,I eventually spoke to a customer rep,I told the same story.I said "as I have rang you 3 times now and spent a fortune on
phone calls,can I ask you as a good will gesture that you send my ticket registered post? "He replied that you would have to pay the cost,and there was no guarantee the ticket would arrive? "So I said I want a resolution to this farce,how are you going to sort the mess? "He replied Box office collection? "Great I said,can you send me an email confirmation of the action
you will be taking? "He replied your email keeps on bouncing back when we try to email you,and I will have to pass it to the account supervisor.So I am back to square one,they promise
to ring me and never do,and the crap about my email not working? It seems to work for Pehaligon's,Linkedin,Tesco direct,Civil Service,Gak,Trumpers and many others.I will be travelling
up from Salisbury for the gig and the last thing I want is arriving at the venue and some meat head bouncer not letting me in,if that were to happen my Serengeti Lion instincts would kick
in.God help them.
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Re: My annual award for crap service-Ticket Master.
Easy Tiger?
...I'm making lists of all the people I love,
and all the cunts that should fuck off...
and all the cunts that should fuck off...
Re: My annual award for crap service-Ticket Master.
MiB81 wrote:Easy Tiger?
The Lion of Salisbury is now sleeping,after 3 phone calls lasting an hour in total,the woefully inept Ticket Master have finally sorted it Ie: they have arranged for box office collection.
I think it was when I said about Lion's that got them to sort it.I do roar like a Lion (no katy Perry references intended)
Re: My annual award for crap service-Ticket Master.
It's taken me over an hour to leave Vodafone this morning.
To offend, or be offended is purely subjective.
Re: My annual award for crap service-Ticket Master.
They get the Runners up award.Tossers.Hammer wrote:It's taken me over an hour to leave Vodafone this morning.
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Re: My annual award for crap service-Ticket Master.
Took my wife a year and about twenty phone calls to cancel her Vodafone contract and get back £200 they owed her. Because she had the nerve to cancel the direct debit on the contract she had cancelled she went on a bad debtors list. If it was Vodafone or nothing I would learn semaphore.Greatkudu wrote:They get the Runners up award.Tossers.Hammer wrote:It's taken me over an hour to leave Vodafone this morning.
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